Question 1

What types of items do you except for auction?

Accepted Answer

We accept antiques, collectibles, fine art, furniture, jewelry, tools, vehicles, personal and general household goods. Our team will assess your items to determine which are suitable for auction.

Question 2

How long does the process take?

Accepted Answer

Most estate auctions are completed within 4 to 6 weeks, depending on the size and contents of the estate.

Question 3

What are your fees?

Accepted Answer

There is a booking fee to reserve the time to catalog the estate. This fee also covers the administrative and advertising cost associated with the auction. Additionally, our standard sales commission is 40% of the final (hammer) sale price applied to each lot. Additional services like clean-out, hauling, dumpster rental or disposal costs are discussed up front and only applied if necessary. There are no surprise fees.

Question 4

Do I need to do anything to prepare?

Accepted Answer

Just remove personal documents or keepsakes. We handle the rest—sorting, staging, photographing, selling and pickup.

Question 5

Are auctions online or in-person and do you offer in-person previews?

Accepted Answer

We offer 100% online only auctions. Online auctions reach a broader audience, and since we offer in-house shipping services the target audience is significantly greater. Previews are handled on a case-by-case basis depending on the desires of clients. If a preview is offered members of our team are present to monitor the flow.

Question 6

What happens to items that don’t sell?

Accepted Answer

We offer options such as placement in one of our future monthly general online auctions, donation, disposal, or returning items to you. We'll recommend the best approach during our post-auction review.

Question 7

Are you insured and licensed?

Accepted Answer

The State of New Hampshire does not require licenses for online auctions; however, we are fully bonded and insured, and we take pride in treating each estate with professionalism and care. Word of mouth advertising is our best advertising, so we go the extra mile to ensure our clients are satisfied.

Question 8

How do I get paid?

Accepted Answer

Proceeds are issued via check along with a full itemized settlement statement. Payment is typically mailed or available for pickup 10 business days after the auction concludes.

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